Legal Name	Chelsea Ishizuka
Address	150-11 Matsunoki, Ibaraki, Tsukuba 305-0056
Phone number	I will disclose without delay if requested. Hours Mon-Thurs 09:00-19:00, Fri 0900-15:00
Email address	info@rapidtherapyjapan.com
Head of Operations	Chelsea Ishizuka
Additional fees	There are no additional fees
Cancellation & Refunds Policy	In order to keep appointments available for everyone, it’s important that the client attend each scheduled session on time. In the event of missed appointments, short notice rescheduling or late cancellation, the client may be charged up to half the price of one months fee.  This may be pardoned at the therapists discretion. Missed appointment: Failing to show up for your scheduled appointment may result in a fee of up to half the cost of monthly treatment. Rescheduling: Appointments must be rescheduled at least 48hours prior to your appointment time. In the event that you can’t make it to your appointment and fail to communicate in the appropriate time frame, you may be charged up to half the cost of monthly treatment. This may be pardoned at the therapist’s discretion. Late cancellation:  Full cancellation of treatment must be formally communicated more than one week prior to your scheduled appointment. Failure to do so may result in up to half the cost of monthly treatment. Cancelling more than seven days prior to your appointment may be subject to a full refund. Frequent rescheduling, avoidance, missed appointments and cancellations: Repeatedly missing appointments, frequent rescheduling and cancellations may result in the termination of therapy with no refund. Not responding to emails, avoiding attempts to contact, and failure to communicate may also result in termination of therapy with no refund. Refunds will not be provided for therapy that has already been received.
Delivery times	The service will be provided once the client has made payment and booked their appointment on the calendar.
Accepted payment methods	Credit card
Payment period	Payment must be made prior to the appointment. Appointment times are not secured until payment is made.
Price	Therapy sessions are ¥50,000 per month, and ¥130,000 for a package of 3 months (including consumption tax.)